Terms of service

Last updated 5 November 2026

1. About these terms

These terms are an agreement between you and Doctine Private Limited, India ("Doctine", "we", "us"). They cover the Doctine app at app.doctine.com, this website and the app preview. By creating an account or using Doctine, you agree to them. Our privacy policy explains how we handle your data.

2. What Doctine does

Doctine lets you store and organise your health records, read the details from photos and files of documents, keep track of medicines and doses, and ask an AI assistant questions about your health in plain language.

3. Not medical advice

• The information Doctine gives, including the assistant's answers and the details it reads from documents, is general information. It isn't medical advice, a diagnosis or a prescription.
• The assistant is an AI. It can be wrong or incomplete, and it can misread documents. Check important details against the original document and with your doctor.
• Always follow your doctor's advice. Don't start, stop or change a medicine or treatment because of something Doctine says.
• Medicine reminders are a convenience. They may not appear if your device is off, offline or silenced, or if the app is closed. Don't rely on them alone for time-critical medicines.
• Doctine is not clinically validated and is not a medical device.

4. Who can use Doctine

You must be 18 or older and able to agree to these terms. A parent or legal guardian may keep a child's records in their own account.

5. Your account

• Give accurate account details and keep your sign-in private. You're responsible for what happens in your account.
• Tell us straight away at support@doctine.com if you think someone else has used your account.
• Add records about other people only with their permission, or as their parent or legal guardian.

6. Your content

The records, documents and other information you add are yours. You give us permission to store, process and display them, and to send them to our service providers as described in the privacy policy, only so we can provide Doctine to you. You can export or delete your content at any time in Settings.

7. Acceptable use

Don't use Doctine to:

• break the law, or upload content you have no right to share;
• try to reach other people's data, or get around our security or usage limits;
• disrupt, overload or reverse-engineer the service, or use automated tools to access it without our permission;
• pretend to be someone else, or use the assistant to produce harmful content.

We may limit, suspend or close an account that breaks these rules. Where it's reasonable to do so, we'll tell you first.

8. Availability and changes

Doctine is new and still being developed. Features may change, and the service may sometimes be unavailable. Keep your own copies of important records; you can export yours at any time. If we change these terms in an important way, we'll tell you in the app before the change applies. If you keep using Doctine after that, you accept the new terms.

9. Fees

Doctine is free to use at the moment. If we introduce paid features, we'll tell you the price before you're charged.

10. Ending your use

You can stop using Doctine and delete your account at any time in Settings → Delete my account and data.

11. Responsibility

We work to keep Doctine accurate, secure and available, but we provide it "as is". To the extent the law allows, we aren't responsible for decisions you make based on information from Doctine, or for indirect losses. Nothing in these terms limits rights you have under Indian law, including consumer protection law, that can't be limited by agreement.

12. Law and disputes

These terms are governed by the laws of India. If you have a problem, please contact us first at support@doctine.com so we can try to fix it. Otherwise, disputes go to the courts of India.

13. Contact

Doctine Private Limited, India · support@doctine.com